Opening hours
Cashier Services
Monday | 10:00 – 14:00 |
Tuesday | 10:00 – 14:00 |
Wednesday | 10:00 – 14:00 |
Thursday | 10:00 – 14:00 |
Friday | 10:00 – 14:00 |
Saturday | Closed |
Sunday | Closed |
Banking Hall
Monday | 09:00 – 16:30 |
Tuesday | 09:00 – 16:30 |
Wednesday | 09:00 – 16:30 |
Thursday | 09:00 – 16:30 |
Friday | 09:00 – 16:30 |
Saturday | Closed |
Sunday | Closed |
Cards Services
Our cards services team is available 7 days a week and can be contacted by emailing
Monday | 08:00 – 20:00 |
Tuesday | 08:00 – 20:00 |
Wednesday | 08:00 – 20:00 |
Thursday | 08:00 – 20:00 |
Friday | 08:00 – 20:00 |
Saturday | 09:00 - 17:00 |
Sunday | 09:00 - 17:00 |
* Bank holidays | cards helpdesk open from 09:00 - 17:00 |
Outside opening hours you can contact Visa International to block your card using the following link Assistance in connection with your card (trustednovusbank.gi)
Netbank Services
Our Netbank services team is available 7 days a week and can be contacted by emailing
Monday | 08:00 – 20:00 |
Tuesday | 08:00 – 20:00 |
Wednesday | 08:00 – 20:00 |
Thursday | 08:00 – 20:00 |
Friday | 08:00 – 20:00 |
Saturday | 09:00 - 17:00 |
Sunday | 09:00 - 17:00 |
* Bank holidays | netbank helpdesk open from 09:00 - 17:00 |
Appointments
No fixed times - we adjust to your wishes. All you have to do is to contact us to schedule an appointment.